zz55 Privacy Policy – Your Data, Our Responsibility

Last updated: 1 January 2026

Introduction

This Privacy Policy ("Policy") describes how zz55 ("we", "us", "our") collects, processes, stores, and protects the personal information of players and visitors ("you", "your") who access or use the zz55 platform available at zz55.ws. By registering an account, making a deposit, or otherwise using zz55, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.

zz55 is committed to handling your personal information responsibly, transparently, and in accordance with applicable data protection principles. We collect only the information that is necessary for the legitimate operation of our platform, including verifying player identity, processing payments, preventing fraud, and complying with anti-money laundering obligations. We do not sell your personal data to third parties for marketing purposes.

Privacy at a Glance

1. Information We Collect

zz55 collects personal information from you directly (when you register, make a deposit, contact support, or use the platform) and automatically (through your interaction with the website). The categories of personal information we collect are listed below.

2. How We Use Your Information

We use the personal information we collect for the following purposes, each of which has a legitimate basis:

3. Legal Basis for Processing

zz55 processes your personal data on the following legal bases: (a) Contract performance — processing necessary to operate your account and provide the services you have requested, including KYC, payments, and support; (b) Legal obligation — processing required to comply with AML laws, age verification obligations, and reporting requirements; (c) Legitimate interests — processing necessary for fraud prevention, platform security, and service improvement, where those interests are not overridden by your rights; and (d) Consent — for non-essential cookies and optional marketing communications, where you have given explicit consent. You may withdraw consent for marketing communications or non-essential cookies at any time without affecting the lawfulness of prior processing.

4. Sharing Your Information

zz55 does not sell, rent, or trade your personal data. We share personal information only with trusted third parties where it is strictly necessary for the operation of the platform, as described below.

5. Cookies and Tracking Technologies

zz55 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device by your browser. We use the following categories of cookies: (a) Strictly necessary cookies — essential for the platform to function, including session management, login authentication, and fraud prevention. These cannot be declined. (b) Analytics cookies — used to collect anonymous usage data about how players interact with the platform, which pages are visited most, and where errors occur. This data helps us improve the platform for Bangladeshi players.

You may control non-essential cookies through your browser settings. Most modern browsers allow you to block, delete, or restrict cookies. Please note that disabling strictly necessary cookies will affect the functionality of the zz55 platform and may prevent you from logging in or making transactions. zz55 does not use cookies to deliver third-party advertising or track your activity on other websites.

6. Data Retention

We retain your personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods: (a) Account and identity information — retained for a minimum of 5 years from the date of account closure, in accordance with anti-money laundering record-keeping requirements; (b) Transaction records — retained for a minimum of 5 years from the date of each transaction; (c) Support communications — retained for 2 years from the date of last communication; (d) Technical and usage logs — typically retained for 12 months, after which they are anonymised or deleted. After the applicable retention period has expired, your personal data will be securely deleted or anonymised so that it can no longer be associated with you.

7. Security of Your Data

zz55 implements a multi-layered security framework to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Our security measures include 256-bit SSL/TLS encryption for all data transmitted between your browser and our servers; encryption at rest for sensitive data stored in our databases; two-factor authentication (2FA) options for player accounts; continuous monitoring for suspicious login attempts and transaction anomalies; role-based access controls ensuring that only authorised personnel can access personal data; and regular security assessments of our platform and third-party integrations.

8. Your Rights Over Your Data

Subject to applicable law and the retention obligations described above, you have the following rights in relation to your personal data held by zz55. To exercise any of these rights, please contact our support team at [email protected] (plain text — not a link).

9. Minors and Age Verification

The zz55 platform is strictly for adults aged 21 years and over. We do not knowingly collect or process personal data from individuals under the age of 21. Age verification is a mandatory step in our KYC process and must be completed before a player account becomes fully active. If we discover that personal data has been collected from a person under 21 years of age, we will immediately suspend the relevant account, delete the personal data as far as legally permissible, and forfeit any associated balance. If you are a parent or guardian and believe a minor has registered on zz55, please contact us at [email protected] (plain text address) without delay.

10. Third-Party Links

The zz55 platform may contain links to or integrations with third-party services, including game providers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi. When you interact with third-party game content, those providers may independently collect usage data in accordance with their own privacy policies. zz55 is not responsible for the privacy practices of third-party game providers or any external website that may be referenced in our content. We encourage you to review the privacy policies of any third party whose services you access through or in connection with zz55.

11. Changes to This Policy

zz55 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform features. When material changes are made, we will post a notice on the platform and update the "Last updated" date at the top of this page. Your continued use of the zz55 platform after any such changes constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically to stay informed about how we protect your data.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way zz55 handles your personal data, please contact our support team. Our team is available 24 hours a day, 7 days a week. Please note that the email address below is displayed as plain text only and is not a clickable link — copy it and paste it into your email client.